Returns & Exchanges

At Carolinabalfour, we want you to be completely satisfied with your purchase. If you are not entirely happy with your fashion pieces, we offer a 30-day return window for items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a refund.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.